For over a decade, Customer Passion Points Limited (CPPL) has remained committed to one clear purpose — creating value for businesses, brands, and people through innovative marketing consulting and impactful training solutions.
At CPPL, we understand that today’s business environment is highly competitive. Customers are more informed, markets are constantly changing, and organizations are under pressure to grow, remain relevant, and continuously deliver exceptional experiences. This is why we do more than just provide services. We work closely with organizations to solve problems, improve performance, strengthen customer engagement, and drive measurable business growth.
What makes CPPL different is our practical and execution-focused approach. We believe that great ideas only become valuable when they are properly executed and produce visible results. Over the years, we have partnered with ambitious organizations across telecommunications, fintech, FMCG, manufacturing, entertainment, and financial services to help them connect better with their customers and achieve their business objectives.
Our marketing consulting solutions are designed to help brands become more visible, more engaging, and more impactful in the marketplace. From brand activation and experiential marketing to trade marketing, customer acquisition campaigns, market intelligence, and consumer engagement initiatives, we help organizations create memorable experiences that drive awareness, adoption, loyalty, and revenue growth.
One of our strongest areas is experiential marketing and field activation. We have built a strong reputation for designing and executing large-scale market activation initiatives across Nigeria. Through our nationwide network of field supervisors, canvassers, and brand ambassadors, we help brands engage directly with consumers in markets, communities, campuses, retail outlets, events, and other strategic touchpoints.
Our work over the years has helped leading organizations improve customer acquisition, strengthen market penetration, increase brand visibility, and drive sustainable engagement. We have successfully executed projects for respected brands, including MTN Nigeria, Airtel Nigeria, MoMo PSB, Smartcash PSB, Showmax, Coca-Cola Nigeria, Nigerian Bottling Company, Ecobank Tanzania, and several others.
At CPPL, we are also passionate about people development because we believe that strong organizations are built by capable and empowered people. Through CPPL Training Academy, we provide practical and transformational learning solutions that help professionals, business owners, and corporate teams improve their skills, effectiveness, leadership capacity, customer service culture, sales performance, and overall productivity.
Our training programs are not built around theory alone. They are designed to create real behavioral change and measurable improvement in workplace performance. We focus strongly on a value creation mindset, personal effectiveness, customer experience, leadership development, communication, project management, sales excellence, and service delivery.
Over the years, we have worked with individuals, SMEs, corporate organizations, and institutions to develop people capabilities that support long-term business growth and organizational success.
What truly drives us at CPPL is our passion for excellence and our desire to consistently create meaningful impact. We approach every project with professionalism, creativity, innovation, and a deep understanding of consumer behavior and market realities. Our goal is always to help our clients achieve sustainable growth while building stronger relationships with their customers and stakeholders.
As businesses continue to evolve, the need for practical, insight-driven, and results-oriented solutions has become more important than ever. At CPPL, we remain committed to helping organizations navigate these changes successfully through marketing consulting and training solutions that deliver measurable value.
We are proud of the work we do, the relationships we have built, and the impact we continue to create across industries and markets. Most importantly, we remain passionate about helping businesses and people grow, succeed, and thrive.
To learn more about our services and solutions, please visit Marketing Consulting – Customer Passion Points Limited
