Empowering Professionals, Entrepreneurs & Organizations Through Practical Learning

Open Training Programs, Corporate Learning & Capacity Development Solutions Designed for Real Business Impact.

Corporate, Open

& Online Training

At CPPL Training Academy, we help individuals, business owners, and organizations build the skills, knowledge, and capabilities needed to succeed in today’s fast-changing business environment.

Through our Open Training Programs, customized corporate learning solutions, and professional development initiatives, we provide practical, results-driven learning experiences that improve performance, leadership, productivity, customer engagement, and business growth.

For over a decade, CPPL has partnered with professionals and organizations across Nigeria to deliver innovative, affordable, and impactful training solutions tailored to modern workplace realities.

Trusted by Leading Organizations

We’ve proudly delivered value to clients such as:

About CPPL Training Academy

Practical Learning Designed to Create Real Value

CPPL Training Academy is the learning and capacity development arm of Customer Passion Points Limited (CPPL) — an integrated marketing, consulting, and training organization operating in Nigeria and Tanzania since 2010.

We are committed to helping professionals and organizations improve performance, strengthen leadership, increase productivity, and build sustainable competitive advantage through practical learning experiences.

Our approach combines:

  • Industry expertise
  • Practical business insight
  • Interactive facilitation
  • Customized learning frameworks
  • Technology-enabled learning
  • Real-world application

We believe people are the greatest assets of every successful organization.

That is why our programs are designed to empower individuals and teams with skills that create measurable business impact.

Open Training Programs

Flexible Learning Opportunities for Professionals & Business Owners

At CPPL Training Academy, we organize Open Training Programs throughout the year to provide accessible, affordable, and high-impact learning opportunities for individuals and organizations.

Our open training sessions bring together professionals from different industries, creating opportunities for:

  • Practical learning
  • Professional networking
  • Knowledge sharing
  • Collaboration
  • Career growth
  • Business development

Whether you are building leadership skills, improving workplace effectiveness, strengthening customer engagement, or growing your business, our open training programs are designed to help you succeed.

Our

Training Categories

Leadership & Management Training

Develop the leadership capabilities needed to manage teams, improve performance, and drive organizational growth effectively.

Customer Service Excellence

Equip your team with practical customer engagement skills that improve satisfaction, loyalty, and service delivery standards.

Sales & Marketing Training

Strengthen your sales, branding, negotiation, and customer acquisition capabilities for sustainable business growth.

Digital Marketing & Social Media Training

Learn modern digital tools and strategies that improve online visibility, audience engagement, and business growth.

Entrepreneurship & SME Development

Practical business growth programs designed to help entrepreneurs and SMEs scale effectively.

Workplace Productivity & Soft Skills

Build essential workplace competencies that improve professionalism, collaboration, and effectiveness.

Corporate Training Solutions

Customized Learning Solutions for Organizations

Beyond our open programs, CPPL Training Academy provides customized corporate training solutions tailored to organizational goals and workforce development needs.

We help organizations:

  • Improve employee performance
  • Strengthen leadership capacity
  • Build customer-centric teams
  • Improve operational effectiveness
  • Enhance workplace productivity
  • Develop high-performing employees

Our corporate training programs are designed specifically around your:

  • Business objectives
  • Industry realities
  • Team structure
  • Operational challenges
  • Performance goals

Flexible Learning Options

Learn Anywhere, Anytime

We understand the need for flexibility in today’s business environment.That is why we offer training through multiple delivery formats:

Onsite Training

Facilitator-led sessions delivered at your organization or preferred location.

Offsite Training

Immersive classroom experiences at our professional training facilities.

Online Learning

Virtual sessions accessible from anywhere through secure digital learning platforms.

Hybrid Learning

A combination of physical and online learning for maximum convenience and engagement.

Monthly Training Calendar

Continuous Learning Opportunities Every Month

Our monthly training calendar provides regular opportunities for professionals and organizations to improve skills and stay competitive.

Participants benefit from:

  • Expert-led sessions
  • Interactive learning
  • Practical case studies
  • Training materials
  • Certificates of participation
  • Networking opportunities
  • Post-training learning support

Programs are available for:

  • Professionals
  • Entrepreneurs
  • Graduates
  • Managers
  • Team leaders

Our Training Approach

Discover → Design → Deliver

1

Needs Assessment

We identify skill gaps, business challenges, and learning objectives.

2

Program Design

We develop customized learning frameworks aligned with desired outcomes.

3

Training Delivery

Our facilitators deliver engaging, practical, and impactful learning experiences

4

Evaluation & Support

We assess outcomes and provide post-training support where required.

Success Stories & Impact

Showmax Activation Manager

"CPPL didn’t just run an activation — they created experiences that converted directly into subscriptions.."

MoMo Wallets Regional Lead

"Partnering with CPPL gave us the confidence to scale across 18 states."

NBC Retail Experience Director

"The gondolas and destination branding CPPL designed transformed our retail spaces."

Diagnostic Research & Policy Development IFC World Bank

"Customer Passion Points Limited conducted diagnostic research in Northern Nigeria focused on female DFS agents. The insights helped shape policy recommendations around financial inclusion and community development."

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Aborode Olawale
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Quality training for leaders + Great work with brand visibility
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olufunmito ayoola profile picture
olufunmito ayoola
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It was a transformative experience, and I would highly recommend Customer Passion Points Limited Training Academy to anyone looking to enhance their skills and grow professionally.
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Toluwanimi Mercy Rotimi
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My experience was superb
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Oluwaseun Adedapo
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It was a paradigm shift for me, I was entirely transformed and I assure you one thing, you will be transformed too.
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Agbaje Titilope profile picture
Agbaje Titilope
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Whenever you are in doubt of your marketing strategies and campaigns, reach out to CPPl and I promise, you will get effective marketing solutions.
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Victor Williams profile picture
Victor Williams
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Professionalism at peak.
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