Using emotional intelligence to lead, inspire, and influence. Communicating with clarity, empathy, and impact
Bonus 🎁 Certificate of Participation | Live Q&A | 1-on-1 Coaching | 10% Early Bird Discount
WHO SHOULD ATTEND
Mid-level & senior managers
HR & people development professionals
Team leads & supervisors
Sales, marketing, & customer service professionals
Entrepreneurs & startup founders
Anyone looking to improve personal and professional effectiveness
Training cost covers | Feeding, Certification and Training materials (Onsite) | Certificate available for Online Participants
Why Leaders Choose CPPL
CPPL (Customer Passion Point Limited) is a leading capacity-building and marketing consulting firm dedicated to developing professionals and organizations for growth. Our programs combine insight, engagement, and measurable results
Brands We Have Trained
Reels From our Last Training on Business Development
Meet Our Facilitators
What Our Participants Say
David Okusiriki
Operations Manager
What really impacted me was the segment about personal effectiveness. There are some things that are really just obvious most times, but it takes conscious efforts or an awakening by external forces before realization dawns.
Ibrahim Abisola
Brand Strategist
I would highly recommend the training to anyone looking to go into Leaership or currently a leader. The course helps build confidence and also opens one's eyes to see what works.
Grace O. Babalola
Project Lead
CPPL trainings always hit the right balance between insight and action. I left with practical steps I could apply immediately.
By the end of the training session participants should be able to:
1.Understand the concept and impact of Emotional Intelligence (EI) and how it influences personal effectiveness, teamwork, and leadership success.
2.Identify and assess their own emotional strengths and development areas through self-awareness and reflection exercises.
3.Apply practical strategies for self-management, including regulating emotions, managing stress, and maintaining composure in high-pressure situations.
4.Enhance empathy and interpersonal skills to build trust, communicate effectively, and manage relationships productively across diverse teams.
5.Leverage emotional intelligence for better decision-making, conflict resolution, and performance management.Objectives