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About Us

Welcome to Customer Passion Point Limited (CPPL)

Transforming Businesses Through Strategic, Value-Driven Marketing Consulting & Training—Your Catalyst for Innovation and Impact.

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Years in the industry
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happy customers
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Trainied Professionals
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Join Us on the Journey

Whether you’re a business seeking transformative consulting or an individual eager to enhance your skills, CPPL is your partner in success. Explore our innovative solutions and let’s embark on a journey of growth, collaboration, and continuous learning. At CPPL, we don’t just consult; we catalyze success. Get in touch today

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Who We Are
At Customer Passion Point Limited (CPPL), we empower businesses and individuals through marketing consulting and training. Operating in Nigeria and Tanzania, we deliver cost-effective, customized solutions that drive success.
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Our Mission
Creating value through innovation, excellence, and professional integrity. With a commitment to growth, collaboration, and human capital development, CPPL is your trusted partner in achieving business goals. At CPPL, we don’t just consult—we catalyze success.
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Our Vision
We aspire to be the global leader in value creation consulting, aiding individuals and businesses in generating stakeholder value consistently. Our commitment lies in leveraging cutting-edge technology, providing exceptional creative solutions, and unwavering dedication to human capital development.
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Our Core Values
At our core, we stand on the pillars of Integrity, Innovation, Professionalism, Excellence, and a Can-Do attitude. Beyond mere words, these values guide our actions, nurture a positive work culture, and ensure the consistent delivery of high-quality services to our clients.
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Our Approach
Driven by youthfulness, vibrancy, trendiness, and innovation, CPPL ensures that every interaction concludes with our clients and customers feeling they have received unmatched value.
We hear over and over again that it feels different to work with us

Meet the Management Team

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Ikechuckwu Kalu

Founder CEO

Funso Williams

Creative Design

Our Awards

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Brand Activation

Customer Passion Point Limited (CPPL) spearheaded a transformative journey for MoMo by providing comprehensive brand activation services.
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Digital

So, there’s this awesome story about our company and how we helped Edith’s laundry business in Lagos thrive. Edith was putting in a lot of effort, but her business wasn’t growing as she hoped. One of our happy clients recommended her to us at Customer Passion Point Limited (CPPL), and we knew we could make a difference.
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Business Strategy & Growth

Participants gained insights into setting sales goals, handling objections, delivering great customer service, and understanding the relevance of project management in insurance. Assessments showcased high satisfaction, with most participants expressing eagerness to recommend the program and highlighting the impact on their professional growth.
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Let us help you get your project started.

Contact us
hello@berich.com
+44(0)20 3156
+1 866 512 0268

Start your project