Deliver Service That Keeps Customers Coming Back
Are poor customer experiences costing your business? It’s time to fix that. Join our Service Excellence Mastery training designed to help businesses like yours build a service-driven culture, increase customer loyalty, and drive consistent growth.
✅How to deliver world-class customer service
✅How to handle customer complaints professionally and confidently
✅How to build customer loyalty and satisfaction
✅How to develop the right customer service mindset for long-term success
✅Practical customer experience frameworks you can implement immediately
✅ Customer Service Professionals
✅ Relationship Officers/Managers
✅ Business Owners & Entrepreneurs
✅ Frontline Teams (Sales, Client Support, Admin, etc.)
✅ Anyone responsible for customer interaction and retention
✅ Gain skills to enhance customer retention
✅ Boost service delivery and satisfaction
✅ Reduce churn caused by poor customer experiences
✅ Get a certificate of participation
✅ Learn from experienced facilitators with real-world results
Training Fee
On-Site
₦70,000
/
Training Fee
Online
₦50,000
/
Training Details:
Date: July 25th, 2025
Duration: 9 AM – 4 PM (WAT)
Mode: Online via Zoom or In-Class (Lagos venue)
✅ Access to training slides & resources after the training
✅ Certificate of Participation
✅ Post-training support (via WhatsApp Group)
Reserve Your Spot Now: Limited seats available
For Enquiries: Call or WhatsApp: + 234 701 1962 027 | Email: info@cppl.com.ng
