Sustainability - Customer Passion Point Limited

Environmental and Sustainability Policy

Our vision at CPPL is a be a leading customer-centric value creation consultancy, using the best means to provide quality and disruptive solutions in the most cost efficient manner and enabling our clients to grow shareholders value consistently. We promote and connect brands, trade partners and the final consumers across Africa in a way that ensures exceptional value is created for all stakeholders consistently.

We are committed to sustainable development (meeting the needs of the present without compromising the ability of future generations to meet their own needs) as a guiding principle within our work.  Concern for the environment is an integral and fundamental part of this commitment. Our aim is to minimize the impact on the environment from our operations.

Our environmental/sustainability action plan:

As a firm of Value Creation Consultants, we aim to promote good governance in our dealings with clients / customers as well with staff and other stakeholders. Through our work with our clients and customers, we are in a position to promote the wide sustainability agenda. A number of the clients we work with are themselves established to promote sustainability. While we are conscious of the need to be promote environment and sustainability agenda, we ensure that we work alongside those seeking to promote sustainability in their sphere of influence.

We continually assess the environmental impacts of our operations and set objectives and targets in order to improve our environmental performance. We regularly review these targets.

Our Commitment:

• To promote responsibility for the environment within the organisation, communicate and implement this policy at all levels within the workforce; 
• Reduce the use of energy, water and other resources – consumables
• Minimize waste by reduction, re-use and recycling methods
• Comply with all relevant environmental legislation/regulation
• Ensure that our policies and services are developed in a way that is complimentary to this policy
• Not prioritize profits ahead of sustainability requirements;
• Identify and provide appropriate training, advice and information for staff and encourage them to develop new ideas and initiatives
• Provide appropriate resources to meet the commitments of this policy; and
• Promote / encourage involvement in local environmental initiatives/schemes.

This action plan is communicated to all staff and consultants on resumption of duty / assignment. It is also available as a page on our website for the consumption of our external stakeholders.

Key actions

Thank you.

MANAGEMENT