Sustainability - Customer Passion Point Limited

Environmental and Sustainability Policy

Our vision at CPPL is a be a leading customer-centric value creation consultancy, using the best means to provide quality and disruptive solutions in the most cost efficient manner and enabling our clients to grow shareholders value consistently. We promote and connect brands, trade partners and the final consumers across Africa in a way that ensures exceptional value is created for all stakeholders consistently.

We are committed to sustainable development (meeting the needs of the present without compromising the ability of future generations to meet their own needs) as a guiding principle within our work.  Concern for the environment is an integral and fundamental part of this commitment. Our aim is to minimize the impact on the environment from our operations.

Our environmental/sustainability action plan:

As a firm of Value Creation Consultants, we aim to promote good governance in our dealings with clients / customers as well with staff and other stakeholders. Through our work with our clients and customers, we are in a position to promote the wide sustainability agenda. A number of the clients we work with are themselves established to promote sustainability. While we are conscious of the need to be promote environment and sustainability agenda, we ensure that we work alongside those seeking to promote sustainability in their sphere of influence.

We continually assess the environmental impacts of our operations and set objectives and targets in order to improve our environmental performance. We regularly review these targets.

Our Commitment:

  • To promote responsibility for the environment within the organisation, communicate and implement this policy at all levels within the workforce; 
  • Reduce the use of energy, water and other resources – consumables
  • Minimize waste by reduction, re-use and recycling methods
  • Comply with all relevant environmental legislation/regulation
  • Ensure that our policies and services are developed in a way that is complimentary to this policy
  • Not prioritize profits ahead of sustainability requirements;
  • Identify and provide appropriate training, advice and information for staff and encourage them to develop new ideas and initiatives
  • Provide appropriate resources to meet the commitments of this policy; and
  • Promote / encourage involvement in local environmental initiatives/schemes.

This action plan is communicated to all staff and consultants on resumption of duty / assignment. It is also available as a page on our website for the consumption of our external stakeholders.

Key actions

No. Initiative Target Lead
1 Ensure continued roll out of electronic records document management system and online

services initiatives to reduce need for paper

End of 2020 Lead Consultant
2 Create an Environmental Management System

 

Ongoing – commenced 1st March 2020 CEO
3 Reinforce Senior Management Commitment

 

Ensure policy is approved by end of 2020. CEO
4 Improve Environmental awareness amongst staff and promote green

housekeeping issues

 

Ongoing. Lead Consultant
5 Review Policy and Action Plan Annually Lead Consultant
6 Keeping records as appropriate (start of an Environmental Management System). Monthly CEO
7 Increasing recycling options and fitting time clocks on items of equipment which are not required to be powered up 24/07. Monthly CEO
8 Use environmentally friendly products for training Regularly Head of Training

 

Thank you.

MANAGEMENT

Customer Passion Point LtdHead Office
3FL106 ,16 Victoria Arobieke Street off Admiralty Way
Phase 1 Lekki Lagos, Nigeria.
OUR LOCATIONSWhere to find us?
https://cppl.com.ng/wp-content/uploads/2019/04/img-footer-map.png
GET IN TOUCHInteract with us
Customer Passion Point LtdHead Office
3FL106 ,16 Victoria Arobieke Street off Admiralty Way
Phase 1 Lekki Lagos, Nigeria.
OUR LOCATIONSWhere to find us?
https://cppl.com.ng/wp-content/uploads/2019/04/img-footer-map.png
GET IN TOUCHInteract with us

© Copyright 2012 – 2020 Customer Passion Point Limited All rights reserved.

© Copyright 2012 – 2020 Customer Passion Point Limited All rights reserved.

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