Up your customer service game by learning all the skills you need in our “Excellent Customer Service, Your business lifeline Course.
The truth is excellent customer service is crucial to your business success. However, excellence does not just happen; people need to learn how to deliver top notch customer service. The results our students get from this training proves that the learnings from this course actually make a huge difference to the manner in which they deliver service to their customers.
With excellent customer service you are able to delight your customers. They actually become your business advocates constantly helping you improve your bottom line. On the other hand, failure to delight your customers means that as you acquire them, despite all your marketing, you keep losing them through poor customer service. This means that you have to acquire a new customer every time you need to make a sale.
1. A damaged reputation.
“It takes 20 years to build a reputation and 5 minutes to ruin it. If you think about this, you will do things differently.”
… Warren Buffet
Your brand/ business reputation is your most valuable asset. You definitely do not want to tamper with it.
These days, especially with the internet, customers are quick to write negative reviews online when they have bad experiences. In addition to living critical reviews, they also vent their frustrations on social media to their friends, families and associates for the entire world to see. Every business needs to guard its brand reputation closely by consistently delighting customers.
If you bought all of what you will learn in out Excellent Customer Service, Your business lifeline course separately, the actual cost would be a minimum of N100,000….. but you won’t be paying anywhere near that, you will be getting great value at the best market price with us.
You will save over 90% off. That’s a huge discount you will not find anywhere
Chinwe Kalu is the CEO of Customer passion Point Limited. She designs training programs for SMEs and Entrepreneurs and corporate organizations. She set up the training arm of the company and has over the last five years developed training solutions for several organizations-MTN, Coca – Cola, Nigerian Bottling Company, AXA Mansard and many others. She specializes in Customer Service, Marketing, Sales, Business Soft Skills, Self- Development & Motivation, Leadership and General Management. Having have worked in a number of customer focused organizations in a span of over 25 years, she is adequately equipped and highly recommended to facilitate this program