Class room training | Customer Passion Point Limited

Training presents a prime opportunity to expand the knowledge base of all employees, but many employers in the current climate find development opportunities expensive. Employees attending training sessions also miss out on work time which may delay the completion of projects.

Despite these potential drawbacks, training and development provides both the individual and organizations as a whole with benefits that make the cost and time a worthwhile investment. The return on investment from training and development of employees is really a no brainer.

CPPL Training Programs focus on the development of the individual and teams through a range of strategic activities that aim to achieve current business goals, meet future challenges and build capacity for growth.

Through our employee training program, we provide a holistic model for capability development which supports a workforce to respond quickly, effectively and innovatively to customer needs in constantly changing business environments. Training and retraining is essential to increase employee capacity for the achievement of organizational objectives.

Our training programs are designed with current learning and development trends and best practices in mind. We offer traditional and online programs. The traditional training programs are classroom and facilitator led and they can be delivered either as Open Class or Customized solutions both onsite and offsite.  We also have our programs digitized and now being offered via CPPL Training Portal. As value creation consultants, we try to customize our programs to meet specific client needs.

To achieve these, we work closely with clients to determine the training needs of their employees. Then we develop and facilitate the employee training programs for the different cadre of staff, as may be required. We have a brilliant faculty of experienced and well trained professionals / subject experts drawn from different industries.

As value creation consultants, we work with our customers / clients to ensure proper alignment by answering competency related questions:

• Do we have the talent and leadership we need to execute our strategy and manage risk?
• Are we developing the talent for the future?
• How do we ensure that our organisation’s culture complements our increased diversity?
• Do we have the processes in place to review major talent issues on a quarterly basis?

What is Special About CPPL Training Programs?

1. CPPL Alumi Program – All participants gets admitted into this program at no extra cost. This, give them assess to our faculty after the training. They can call us and run ideas by us at any time (it only cost booking an appointment).
2. Secondly, we do routine checks on the Alumni to find out how they are doing and provide feedback to the organisation they work for.

We believe there is a strong correlation between achieving outstanding business results in a manner that is consistent and sustainable and having people with appropriate skills and competencies on the job. High performance businesses place a premium on ensuring that beyond employing people with adequate skills, there are structures in place to ensure ongoing competencies and skills assessments to guarantee people are growing on their jobs. We ensure as value creation consultants that our employee training programs ensure this. These structures would ensure that competencies are collaboratively identified and employee-centered verifications carried out on a regular basis and leveraged to create a culture of success.

Our flagship capacity development program is the CPPL Monthly Training Program for business owners and professionals in marketing, sales, customer service and project management. We have had 28 editions to date and the feedback from participants and the businesses they work for has remains very impressive. Kindly visit https://www.cppl.com.ng/gallery/ for photo stories.

Our Clients

The organisations we are privileged to have worked for and with include MTN Communications Nigeria Limited, Coca Cola Hellenic (Nigeria Bottling Company), First City Monument Bank, Haier Thermocool – Coolworld, Zaron Cosmetics and a couple of other growing businesses.