Chinelo Nnadozie is a Customer Experience and Learning and Development professional. She has developed skills and gained broad experience in learning and development, process management, marketing management, customer value management and customer experience management; largely within the ICT, consulting and education space.

She has a passion for providing training and business coaching to SMEs, helping them to drive business development and marketing strategies and bring structure to their businesses. She has also managed training programmes at Lagos Business School for senior executives including international trips and managed the Advanced Management Programme for executives from Strathmore Business School.

She fully understands the dynamics of delivering customer value by optimizing commercial and technical elements and supporting and leveraging on talent management. Having seen how excellent customer service and engagement distinguishes businesses and supports sustainability, she is committed to changing the face of service delivery especially in Nigeria. She is highly driven by creativity, integrity and her deeply rooted personal values.