CPPL Training Programs - Customer Passion Point Limited

CPPL Training Programs is the training and capabilities development arm of the business. We focus on the development of the individual and teams through a range of strategic activities that aim to achieve current business goals, meet future challenges and build capacity for growth. We provide a holistic model for capability development which supports a workforce to respond quickly, effectively and innovatively to customer needs in constantly changing business environments.

 

Our training programs’ designs inculcate current learning and development trends and best practices and we offer traditional and online programs on and offsite. The idea is to customize our programs to meet specific client needs. We work closely with clients to determine their employees’ training needs. Then we develop and facilitate training programs for the cadre of staff.

We have a brilliant faculty of experienced professionals with decent track records in career and business development.

Our training programs are offered both as ‘Open Programs’ where you can sign up and attend any of the advertised programs or can be ‘Customized’ and offered on site for interested clients. We are flexible in the way we delivery our solutions.

We believe there is a strong correlation between achieving outstanding business results in a manner that is consistent and sustainable and having people with appropriate skills and competencies on the job. High performance businesses place a premium on ensuring that beyond employing people with adequate skills, there are structures in place to ensure ongoing competencies and skills assessments to guarantee people are growing on their jobs. These structures would ensure that competencies are collaboratively identified and employee-centered verifications carried out on a regular basis and leveraged to create a culture of success.

Our capability development solutions focus on the development of the individual and teams through a range of strategic activities that aim to achieve current business goals, meet future challenges and build capacity for growth.

We provide a holistic model for capability development which supports a workforce to respond quickly, effectively and innovatively to customer needs in constantly changing business environments.

Our solutions include:

  • Competencies review, training needs analysis and capabilities development interventions
  • Monthly training programs for business owners, their core staff and professionals in Marketing, Sales, Customer Service and Project Management.
  • Soft skills training for medium to senior level staff of small, medium and large corporations
  • Design and facilitation of business / board retreats and strategic / tactical plans for small, medium and large corporations
  • Mentorship Programs.

We work with our customers / clients to ensure proper alignment and answer the following questions

  • Do we have the talent and leadership we need to execute our strategy and manage risk?
  • Are we developing the talent for the future?
  • How do we ensure that our organization’s culture complements our increased diversity?
  • Do we have the processes in place to review major talent issues on a quarterly basis?

Contact Details:

For enquiries:
Call / WhatsApp on 0701 196 2027
Email: info@cppl.com.ng.

 

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Customer Passion Point LtdHead Office
10A Femi Okunnu Estate, Phase 2 Lekki Lagos, Nigeria.
OUR LOCATIONSWhere to find us?
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GET IN TOUCHInteract with us
Customer Passion Point LtdHead Office
10A Femi Okunnu Estate, Phase 2 Lekki Lagos, Nigeria.
OUR LOCATIONSWhere to find us?
http://cppl.com.ng/wp-content/uploads/2019/04/img-footer-map.png
GET IN TOUCHInteract with us

© Copyright 2012 – 2020 Customer Passion Point Limited All rights reserved.

© Copyright 2012 – 2020 Customer Passion Point Limited All rights reserved.